Certificate generation error due to proxy settings

Smart TV
1

I am trying to generate the author and distributor certificate but I have the following error:

I have checked and there are no proxy settings configured neither in the Tizen Studio nor the PC.
Tried to generated it from 2 different PCs, on 2 different networks and the same error.

added *.samsung.com to trusted websites as well. Allowed TizenStudio in the firewall / even disabled the firewall but everytime I get the same error.

Also tried to generate the certificate via CLI but I have the following error:

Note: Unnecessary use of -X or --request, POST is already inferred.
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:–:-- --:–:-- --:–:-- 0* Host dev.tizen.samsung.com:443 was resolved.

  • IPv6: (none)
  • IPv4: 112.106.187.16
    0 0 0 0 0 0 0 0 --:–:-- --:–:-- --:–:-- 0* Trying 112.106.187.16:443…
    0 0 0 0 0 0 0 0 --:–:-- 0:00:03 --:–:-- 0* connect to 112.106.187.16 port 443 from 0.0.0.0 port 52181 failed: Connection refused
  • Failed to connect to dev.tizen.samsung.com port 443 after 3705 ms: Could not connect to server
    0 0 0 0 0 0 0 0 --:–:-- 0:00:03 --:–:-- 0
  • closing connection #0
    curl: (7) Failed to connect to dev.tizen.samsung.com port 443 after 3705 ms: Could not connect to server

Could you please help to fix this issue?

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4 Likes
2

Same issue here, other posts about this same issue are being opened as well. I think they’re either fixing something or forgot to pay the domain lol

4 Likes
3

Same issue here as well on a Mac.

4

Same issue everywhere

5

Samsung please fix it asap

2 Likes
6

Hello,

Apologies for the inconvenience.

Our team is working on the issue. Please allow us some time to analyze the issue.

We really appreciate your patience.

Thanks

Shamima

Samsung Developer Program team

3 Likes
7

It will be solved by updating the Certificate Manager of Tizen Studio to 2.0.73. Please use the Package Manager or receive the zip file from the link below and update it manually.

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Installing TV SDK | Samsung Developer

8

Hello,
The issue has been fixed. You have to install updates from Package Manager to resolve the issue.
Go to Tizen Studio > Tools > Package Manager, then click on “Updates available”
After updating successfully, check the issue again. It should be solved. But if the problem persists, please let us know.

Thanks
Shamima
Samsung Developer Program team

9

“Failed to allow to install: failed to upload certificate”

1 Like
10

Can you please share more details? Your device information, reproduction steps and screenshot with us? You can create issue in Developer Support for 1-on-1 support.

11

can you look at this ticket for the “Failed to allow to install: failed to upload certificate” problem:

1 Like
12

This has happened with me also. It is a fresh install of Tizen Studio, along with Package Manager updated as required per the last error in this thread. I can create the certificate with no issues what so ever. But when I right click on my TV and Permit to Install it comes back with the error “Failed to allow to install: failed to upload certificate”.

My TV is running Tizen 9.0 (QN70F), Tizen Studio is 6.1, I am working from Windows 10.

2 Likes
13

There is no need to do “permit to install” on TV after Tizen 5.0. Please install the app without “permit to install”.

1 Like
14

Hello,

Please check the post here: Samsung Certificate Manager Update
Fix has already been released for TV.

Thanks
Shamima