Basically, a field remain void and as it’s auto fill so I can’t edit it. When I fills complete form, error message occurs and I go to back on the form which allow me to edit. After filling the form again, same error message appears.
Here is the field which remain void
When a space is blank you need to update your DUNS information or maybe contact D&B about that.
Ron
Samsung Developer Relations
Sorry, what I mean is that, in my understanding, Government may not have its own DUNS number, because DUNS is for business, please correct me if I am wrong.
If any Government unit want to publish an app to Galaxy Store, in this case, is DUNS also required for Government?
Does Galaxy Store provide any “seller” account type for Government that does not require DUNS?
Curious as to which government requires all of its app users to utilize Samsung devices?
Dear Ron, seem to be many people get the same error although we got our company and DUNS. Do you think we need to send you complete information by private message to check for exactly error we are facing?
I am noticing that some people are being rejected and can re-submit the DUNS for the corrected auto fill in. If you get rejected don’t panic just submit again.
I’ll ask that if you are still under review I’ll see if there is a way to close the request and start again.
Ron
Samsung Developer Relations
I tried every day but alway got the same message although my info is correct. I’m feeling so bad and really want to know what’s problem i’m facing, at least is detail error, not only the text " The Page you requested is not available".
hello, what exactly your email, visao.toibuon.1207 or visaotoibuon.1207 ? i got the same problem with you, maybe we can cross check
Hey Ron, I am facing same problem since last month. I’ve recently updated my DUNS, it will take 5 business days to update. Now lets see what happens
They are starting to change the status of those that had DUNS number entry problems. So I’d wait the 5 business days and try again. Of course this is Korean New Years weekend so give it a full five business days.
Ron
Samsung Developer Relations
Hi bro, are you fixed this problem with Zip / Postal Code ? i’m facing a problem like you.
Dear Ron, may I know is there any DUNS number related instruction for Government unit to publish an app.
We will appreciate it if you could convey our concern to the related parties.
If there is no other way for Government unit to publish an app to Galaxy Store, we may no longer to update our app in Galaxy Store.
I’ll look into this deeper, I sent you a private message for more information.
Ron
Samsung Developer Relations
Dear Ron,
We’re facing a problem that many people have raised: ZIP code is null when entering DUNS number. We asked Samsung Support team, they asked us to check our information on DnB. Our information are correct on DnB and we don’t know what the next step will have to do. We do not understand how you get information from DNB, it seems that the Seller Portal should check the process of taking zip codes from DnB. Please help us reflect this issue to the appropriate team.
Thank you so much!
It takes up to 10 days for the updated DUNS information to propagate out. After you change it. If it was correct in your profile let me know and I’ll contact you by private message for more information.
I think there are some issues that the seller portal needs to fix manually such as a business with multiple DUNS numbers. If there is another issue we can try to help.
Ron
Samsung Developer Relations
Zip/Postal code is Null is the most common issue I read about. The solution is to update your DUNS profile. Either it wasn’t filled in or it does not match something. It takes about 5 to 10 working days for it to propagate once it is updated.
Ron
Samsung Developer Relations
Hey Ron,
I tried to update my our city zipcode = 100000.
But issue display “Postal Code must be 5!”
Plz refer : Vietnam Postal code - Zip code latest update 2020
Most our provinces and cities existed zipcode lenght = 6.
Please fix it.
Thanks !
Please contact visaotoibuon.1207 
I’ll report this as an issue. By the way the review team doing this is in Vietnam
Ron
Samsung Developer Relations
Hi, @r.liechty_SDR
I have been having problems when fielding Company House No. I’ve been trying to resolve this issue for over a week with no success. I already updated my DnB profile, but the error persists. Support sends me generic answers like contact DnB, double-check your information… I know other developers from Brazil who have had the same problem.
I’m afraid the deadline will end and I won’t be able to register my company.
As everyone can see here, most of the problems are happening because of the platform that was not prepared for it. We developers and entrepreneurs register our companies and acquire a Duns Number, we have the requirements, but we risk losing our Galaxy Store business.
With all these issues happening not just to me, but to all the developers on this forum as seen in the history of this thread, is it possible for Samsung to extend the migration deadline?
