Galaxy Watch3: Native Watchface Remains Black After Reboot

On a Galaxy Watch3 running Tizen 5.5.0.0 a native watchface remains black after rebooting the device. The only option to get it to display again is to temporarily select another watchface and then switching back to the original watchface.

This does happen with a watchface created by the Tizen Studio 3.7 template and not changing any single byte on the template code. It is working fine on Galaxy Watch running Tizen 4.0.0.7.

The watchface is actually running, but it just doesn’t display.

Is this a known issue?

Please report this to Samsung Developer Program as a support request. Include information so they can analyze the issue.

Ron
Samsung Developer Program

Thank you! I just found out about that support option right after posting here. I already created a ticket with the support team.