sorry to repeat this topic again. But still i get feedback by a small amount (i hope so -.- ) of users that they are not able to buy my IAP watch faces made with the GWD/GWS.
They have the newest version of tizen running on the watch (at least 184.108.40.206) but still have that problem. To get 1 star rating for something what they like and wanna buy but can’t is so frustrating.
This is the typical process of this users:
- They install the IAP face.
- Use it for 24hours (this is the time i defined).
- They get a message on the watch that time expired and buy button appeared.
- They push the buy button … waiting around 30 seconds and get the message “Unfinished buying process”. Phone doesn’t show anything.
- Reboot the watch change nothing.
Important: All of this people don’t use samsung phones.
One user told me yesterday that he did buy a IAP watch face in April. He got a new phone, did reinstall it but after 24hours he get the message that the trial period is over and he have to buy it. Keep in mind “He did buy it already before”.
I need to find a way to handle this straight forward. I hate when i have no good answers when someone needs help.
Anyone with the same problems?
Matze - styles4you