I submitted my application for review on 2024-02-12. but still in review. A message shown at dashbord, Content Review Delayed. What is the reason and how to solve it. Please guide. Thank you for your interest.
Yes, it is very late
I think it’s the end of the Samsung store
Especially when accounts were blocked from posting content
Everyone has to change their status to commercial companies
-Vulgarity Deleted by moderator
Your content was flagged for some reason. Most commonly it is because you are not a Corporate Commercial sell which has been required for some time.
Corporate means a business that is validated by the D&B D-U-N-S
Commercial means you must have validate Banking information.
For both of those you still be an independent or single person developer.
This is not unusual request in modern businesses.
Ron
Samsung Developer Relations
now I have another problem in my account, after validating the banking information, I received this message “Cancelled E-Mail address from Seller Portal. Please re-enter.” every time I log in to my account, please how to solve this problem
We are also experiencing the same issue, where our apps are in continuous app review state and we are not getting any feedback (either app approve or rejected with any reasons) from app review team. We have also contacted the review support team (through One On One Query) multiple times about the delay in review but they only reply with standard wordings that we shall be informed about our app review through email, but this email never received. Please suggest what we can do in this situation? We are losing our app performance and users due this unprecedented delays in App Review. Please Help!
We are a corporate commercial seller and has been working with Samsung Galaxy Store for past 4x Years and never faced such App Review Delays for our Apps. Please suggest and helps us on this.