So disappointed with Samsung theme process right now….
With the new version of the GTS tool for Android 11, Samsung tells us to update our best selling themes first, so I updated 14 as a first run. Seven passed and seven rejected, even though after seeing the rejections, they should have rejected all 14 because the tool really created a mess!
So I waited for the updated tool supposed to be released 10/28 but got it 10/29. I updated two of the accepted themes with this latest version yesterday because I knew they would have to be fixed anyway, and I updated several of the rejected themes as a test.
Overnight, Samsung SUSPENDED all seven of those previously accepted top selling themes! So my top selling themes are no longer available on the store, for any Android version!
Absolutely ridiculous to me, because no one has Android 11 except beta testers, and it’s not likely they will be impacted by my seven themes! And I have to suffer a loss of revenue from my best selling themes all weekend, because Samsung is not available to test those themes till next week! And if they find rejections in those, which is likely, I’m screwed for an even longer period.
Please, someone explain to me why they had to suspend my top selling themes because they messed up? I am paying the price for bad tool development, and bad testing that passed those themes! Unbelievable!