Q&A hasn’t responded to my messages for 3 months

Smart TV
1

Hello,

I haven’t received any response to my messages for the past 3 months. Here are the details of my submitted questions:

  • Re-opened | Question: 2025-05-02 12:54:54 | Last Update: 2025-05-22 06:29:54

  • Submitted | Question: 2025-06-16 14:20:18 | Last Update: 2025-06-16 14:51:51

  • Submitted | Question: 2025-08-17 11:56:56 | Last Update: 2025-08-18 22:31:45

Despite these submissions, there has been no follow-up or resolution. Additionally, the Content Managers have kept my requests pending for 3 months, and I have not received any response to my emails either.

2

You can try to the 1:1 support channel.