Request Commercial Seller Status is 100% broken atm 🐜

Im trying to register for seller account but your system seems to be completely broken atm
!

It also does not show the business license upload section on first open after entering DUNS, but does lock business address. After error the business address fields are unlocked and the business license upload section is shown but submitting all the information again just shows the same error

Please fix your bugs :slight_smile: I expect a high-quality interface experience from Samsung as a developer as you control about 1/3 of mobile

As I replied elsewhere the new DUNS system was just implemented elsewhere and everyone is registering theirs. The system may be a bit overwhelmed or just not friendly for new users. Use the Help then contact us to get help from the Seller Portal directly.

If you get a pop up saying do you want to continue to Samsung.com do not agree just close the pop up the address is samsungapps.com not samsung.com

Ron
Samsung Developer Relations

Hi.

I did as instructed and applied for personal developer account but now am stuck in commercial distribution request in progress state. When can I expect this to be approved so I can start the process of converting the account to a business entity account?

Thanks

7

PS: I am not able to log into your forums currently due to error β€œUnable to fetch configuration from identity provider. Please try again.”

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I did as instructed and applied for personal developer account but now am stuck in commercial distribution request in progress state.

All Android App Sellers are required to have Commercial seller status now. You can be an individual (Private) seller but you still need a registered Business and provide a DUNS number.
See this Seller Portal Notice

I am not able to log into your forums currently due to error β€œUnable to fetch configuration from identity provider. Please try again.”

They are saying they can’t read your DUNS verification. Either you haven’t provided the DUNS number or there was an error in reading it… Latin characters and the country of origin not being correct or readable and a blank representative were some bugs that were fixed last year.

If you do have a DUNS number recheck to be sure that the information is up to date.

I think that the DUNS number is your issue. If you disagree you can try to contact the seller portal β†’ help β†’ contact us

Ron
Samsung Developer Relations

Ok looks like it may have worked this 10th time

Can you please let me know what this broken UI means in American English?

Thanks

the user interface is not working. It wasn’t reading Latin characters and when a mandatory field wasn’t in the DUNS profile it was returning Null and not processing it. Also I think it should have issued a notice of the error and not just be stuck in processing mode.

Ron
Samsung Developer Relations