Hi, since 3 days isn’t the Support Page in the Seller Office. There are several Issue due the Theme Validation and we are still unable to Contact the Support. What can we do and when will it be resolved?
If i click on Questions; then i getting these Message
My guess is that they have been so inundated with support requests related to invalid Fold theme rejections that they had to shut it down completely in order to catch up. I had one request take six weeks before they finally acknowledged it was an app issue.
We got an update. There are some changes in the backend that is affecting how the Support system is working, this is why you are seeing the current behavior. While this get sorted out, we got a workaround that will allow you to submit a ticket to Seller Portal CS team.