Could someone please tell me the approximate time of the approval process.
Thanks.
to be honest I don’t think anyone can. There are many variables and I’ve seen reports of a week and of 30 days.
If it has been over 2 weeks the Smart TV Seller Office has
If you have any questions about the release process, defects, or system functions, please contact us through the “1:1 Q&A” menu in the Samsung Apps TV Seller Office.
So I’d recommend you do that. Most the developers I have worked with that had long delays were actually sent e-mails with instructions on how to proceed. I think they are easy to miss, they go to a manager not the person doing the work, etc.
Ron
Samsung Developer Relations
Samsung Developer Relations
Did you get any response i have 2 months waiting for my app to be reviewed and aproved
We have also been waiting more than 2 months now. The latest response I got said mid-september. But our app already had 2 new updates in other stores since so when it’s finally approved it will be super outdated. Our customers are getting really annoyed by this.
Does anyone know why there’s a sudden increase in waiting times? Has it something to do with the Samsung strikes in South-Korea?
I am also waiting with 2 months.
We are on 3 months now. When you ask why it’s taking so long they just ignore it, they only give you a date by which it should be finished, and obviously those get pushed back all the time without giving us a proper reasons why.
We’re now actively telling our customers to never buy a Samsung TV, this is ridiculous.