Help needed: Samsung TV app status "Waiting Launch" after 6 month

I submitted my Samsung TV app on September 27th, 2022, and it’s been stuck in “Waiting Launch” status ever since. It’s been over six months now, and I’m starting to feel frustrated. I’m not sure what’s causing the delay, but I’m hoping someone here can help shed some light on the situation.

Has anyone else experienced a similar delay with their app? If so, how long did it take for your app to be published? I’m just trying to get a sense of what a typical timeline looks like.

Also, if anyone has any tips or suggestions for getting my app published faster, I’m all ears. I’ve tried reaching out to Samsung’s support team, but I haven’t received any helpful information so far.

I put a lot of time and effort into developing this app, and I really want to get it out to users. If anyone has any advice or can offer any help, I would really appreciate it.

Thank you in advance for your help.

I’ve seen long delays reported before. Try asking the Smart TV seller office one more time and if you don’t get a response in 5 working days let me know. I’ll contact you for more information and see what we can do at Developer Relations.

Samsung Developer Relations

We are seeing on average 3 month delays for our apps @fastplayer so you are not alone.

Are you “Waiting Launch” for all model years? Do you have any issues to address for the other devices?

Sometimes if you don’t address issues on all platform versions it may be held back.

I am dealing with the same problem here. I sent a question to QA in October last year and never received an answer. As a result, my app never got approved. That is very frustrating how Samsung deals with this. My app has been approved and updated on other platforms

@sherwino @Macedo2023 @fastplayer

I will contact you all on the first of the Week to get some more information from you. I’ll see what I can do to help.

Samsung Developer Relations