Tizen Studio - Certificate - unable to connect to samsung account

Smart TV
1

Greetings,

I am facing this issue while trying to create a Samsung certificate for my TV apps.

STEPS:

  • I click on the [+] to add a new certificate
  • I choose “Samsung”
  • Then I choose “TV”
  • I add a new certificate profile
  • I create an “Author name” and “password”
  • A new window pops up asking me to sign in to my Samsung account, I click “OK”
  • I enter my credentials
  • and Then I get an ERROR saying :

Name : SigningExecuteException
Status : 500
Code : 401
Description : Signing has failed

https://us.community.samsung.com/t5/Projectors-Other-TVs/Tizen-Studio-Certificate-unable-to-connecte…

In this thread, there is no answer/fix to it.

BTW: I am using a MacOS latest version. Sequoia v15.1.1

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3

I’m facing the same error. Using Windows 11 tho

4

Facing the same issue, trying to create certificate for emulator.
Any solution?

5

Having the same issue. Both in MacOS and Ubuntu

6

I am also having the same issue on win11 and ubuntu. And found that this error occurs only when DUID is added. When I tried to generate without DUID the certificate was generated with warning.

1 Like
7

Problem has been solved. Please check again.

8

Thanks for the reply @Shamima .

I will have a look at let you know.

Out of curiosity, will it be possible to know the reason behind it ? As I recall, it happened before.

Appreciate it Shamima.