I go to settings update software and upgrade from wc1 to wc1a. If i do that process again, it downgrades to wc1. And so and so on…
I think this is your Thread At the end it seems that there is a bug in the wc1a that causes a glitch in pairing with Bluetooth devices so I guess the going back is intentional.
Because End user questions disrupt the developer forum this topic will be removed soon, but I’ll leave it for a while so others can see the answer.
Ron
Samsung Developer Relations
Thanks for the info. I was directed to use developer forum by online chat support.
I understand, the customer service does that all the time. They don’t all understand the difference between firmware and app developers. The customer support is more knowledgeable on product support.
Thanks for understanding.
Ron
Samsung Developer Relations
In the future for firmware support the service provider is the best place to report this stuff
@r.liechty_SDP Unfortunately, the downgrade always fails. After trying to frun the update that changes wc1a to wc1, it says it was interrupted. Google searching the issue, many others have the same problem. As it is currently, we cannot save bluetooth pairings. As soon as your phone restarts, you lose everything and have to re-add
@kyosji
I understand and sympathize with you. Unfortunately this forum is only for 3rd party app developers using Samsung Tools. The best way for you to report this is by using the Samsung Members app.
Thank you for understanding, there virtually is no way for me to contact the team doing firmware changes.
Ron
Samsung Developer Relations