I’m having this issue on the Android version of the Play Store. When searching this forum, I see it’s been an problem for a while. I also see one solution to to create a dummy ‘companion app’.
A couple of questions, if you don’t mind -
Is it right that, with the current version of Watch Face Studio, a companion app should no longer be required, and I just need to wait till Google Play has updated their indexing?
If that’s not correct, and I still need a companion app, does this create additional issues? I’m seeing some people suggest that the face sometimes has issues installing, if a companion app is used, as it prioritises the phone / tablet install, rather than the watch face.
That’s great information! Thank you again! So it seems like I need to create a companion app…
Is there any disadvantage to including the app, that I should be aware of? Does it install this useless, dummy app to the users phone? I read something about it affecting the installation of the watch face (but maybe that information is out of date)?
Google should fix its store for watch faces. Many users complain about how difficult it is to download watch face. 99% of the negative feedbacks I receive are always for this reason. After 12 months it became stressful.
I agree… I am constantly replying to emails and negative feed backs about this.
Also the number of refunds have gone up due to installation issues. Buyers don’t seem to understand why it is so difficult to download and we are the ones who get blamed for it. Some even call it “scam”
Recently i have browse play store many watch faces by different designer. What i observe is, if you create watch face by WFS the dialogue is shown “Your device isn’t compatible” etc. But if you create watch face using android studio this message not shown, just come install button if it is free or come with price if it is paid.
Also one more issue i have observe that, not all apps shown if TAP on designer name - if the watch face created under WFS. But other designer who created watch face by android studio, all apps/watch faces shown when click on the name.
NOTE: I consider above observation based on the weather and heart rate or health info on those watch face. Because WFS not allow to create watch face includes weather and heart rate together.
I’m not sure if this Samsung watchface studio and Android studio observation is correct.
I hv create 2 faces recently in sept using samsung watchface studio.
Latest approved in 20 the sept but it shows compatibility error whereas one approved on 13 sept shows listed under compatible with other devices on playstore App.
Both accessible from web and on watch Playstore as well.
So either my new face missed something or Google did something again to not show.
Here is link pls check
NDAN19 - shows not compatible on app store but downloadable from web like before.
When I opened Play Store from my mobile and did a search for NDAN it shows this device with nothing but I click on the down arrow and select my Watch5 and then your app shows.
Do you see that when you open a search on Play Store it now lets you select this device or another device associated with the phone? I recently updated play store but I don’t remember if that was there before or not.
Thanks for the reply Ron.
Yes. I see watch as other device and I’m using the same account which is paired with the watch.
As you see in video the face is displayed when watch is selected but on opening it does not show the watch.