Developer Account Terminated - Google Play Console

Hi,

I created myself. I’ve been using the same one for about 2 years, never had a problem with it. now the wfs file was problematic. They had no problem with the link redirects, so I thought it was fine.

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I was asking because in the reply they’re mentioning “Mobile Unwanted Software”. Also, Google is reviewing mobile app every time even when you submit just a wear app. So, it’s possible that the version code mentioned is not directly connected to the problematic part.

Another thing:
2. Your app does not deliver on the promises made to the user.

I’m not sure who decides this. I’ll try to find out.

This requires someone from WFS team who’s in direct contact with Google Watch Face team and they can at least re-review ban so everyone knows what to expect & if this is really WFS code fault.

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Can you share the codes of the Companion app here or on Google Drive? AndroidManifest, MainActivity, activity_main, and build.gradle. Let’s check the codes. (not in zip format, just the codes.)

This was my DADAM77 companion
COMPANION APP

here are 2 issues here, but I don’t think they violate Google policies. The 1st issue is that there are no privacy policies on the guide page. The 2nd issue is that this link in the MainActivity is incorrect: “Watch Faces by Dadam - Explore Stunning Watch Faces for Every Moment”. Is it possible for me to see the AndroidManifest file?

Sure. I updated the folder

Hello, yes, they mention in a general sense about the mobile application, but the violations are indicated for the watch face file from WFS “Version code 10000001” besides, this blocking occurs 20-30 minutes after I submitted the new application for review in Google Play ((

This file is incomplete. You need to use the internet permission (<uses-permission android:name="android.permission.INTERNET" />). In general, you should receive a rejection from Google when uploading the application. My guess is that when the Google bot was checking your application, it saw that the app was trying to redirect outside of the Google Play Store, and this situation occurred. (This is just my guess.)

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Hi all! I also had one old watch face blocked, which I didn’t do anything with, but the account is still alive. I filed an appeal, but it was rejected. I don’t understand what’s going on, but I decided to pause everything and not update anything anymore or release new watch faces.

They also sent a rejection to another watch face with which I also did nothing. The reason for the rejection is that health was not selected correctly, I checked the fitness only checkbox, because after reading the documentation several times, I concluded that only this item is suitable for watch faces made in WFS, but it turns out this is not the case). I’m afraid that my account will be blocked soon and I really hope that Google will improve its work soon.

I REALLY ASK THE SAMSUNG TEAM TO HELP US!

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Yeah sure. I think Samsung should take some responsibility here and identify the source of the problem.

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I think it would be best if Samsung opened a store within the play store for wfs watch faces (such as facer, timeflik or timeshow) All our problems would disappear.

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@catherina00 @sinjae @Jakia.Sultana This is threatening to developers, please help us on this considering that Galaxy Watch 7 will be release soon.

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It’s annoying that Google doesn’t describe the full problem, but simply blocks accounts or watch faces. They could have just written in detail about the problem and what we should fix or what we shouldn’t do, then everyone would be fine. I think that every responsible developer would do as they want. And we are constantly wondering what we are doing wrong… I think this is wrong on Google’s part.

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Did your companion app contained redirections to external links as well?

I wrote another email to the policy center team on June 28 (after my appeal was also rejected) I just received a reply, in principle they are checking my account.

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Yes, links to my social networks YouTube Instagram Telegram where are my dials

Great! Keep us posted

I think this is just an automatic email, but at least my case is not closed. little hope

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Please update this topic if you got some progress. That would be a great help to everyone. Thanks!

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Hello all,
Sorry for the inconvenience.

Could you please share detail information of this issue? Please share following information so that we can investigate the issue:

  • watch face package list suspended by Google play
  • what version of WFS is used for the suspended watch face?
  • specific root cause shared by Google play or if you suspect anything please share that also with us.

Looking forward to your cooperation.

Thank you,
Jakia

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