Hello. I have the following problem. I updated my iMac to MacOS BigSur today. After the update, I wanted to start the Galaxy Watch Studio. The start screen appears and after a short time a white program window with no content appears. Who can help!?
Same thing is happening with me as well. I also have reinstalled but same issue done some changes in info.plist but nothing worked for me… Hope to see any solution for this…
Java is working fine Android Studio and Eclipse both are working fine. Only Samsung apps are making issues like Tizen Studio and Galaxy Watch Studio both are not launching on Big Sur.
hi, I had a support request from Samsung about this bug. I got this answer. Maybe someone can try this? I’m currently at work and can’t try it until tomorrow.
Thanks for reaching out to us.
Please share the following information with us to investigate the issue,
Go to Applications/GalaxyWatchStudio.app/Contents/MacOS and run the GalaxyWatchDesigner executable file.
It will open the terminal and run GWS. Please take a screenshot of the information shown in the terminal.
Go to your home directory and find GearWatchDesigner folder. Share the wtahcface.log file with us after completing the previous steps.
Version of your MacOS Big Sur.
Java version on your Mac
Looking forward to your cooperation.
Regards,
Jakia Sultana
Samsung Developer Program Team
For others
Please add the following into /Applications/GalaxyWatchStudio.app/Contents/Info.plist inside the array tag under the Eclipse key
-vm/Library/Java/JavaVirtualMachines/jdk1.8.0_201.jdk/Contents/Home/bin/java
If your jdk version is not ‘jdk1.8.0_201.jdk’ then replace it with the version number of your system.
Changing the info.plist did not work for me either. I’ve tried pointing to multiple different java locations on my machine and none work. Any update on other fix attempts?
I think we need to wait for an update from Samsung. It seems strange to me because the BigSur beta was available for long time now…
Before we faced problems with Catalina on connecting to the watch, a bit later it wouldn’t recognize some TTF fonts, now it doesn’t work at all! I think i am gonna downgrade!