You are welcome. I hope everyone else gets their accounts back.
It would be great to know the reasons why they reactivated your account.
Was it just Google or did Samsung also contribute to this?
Maybe @Jakia.Sultana could give us some updates?
Thanks!
It would also be gret to know what the specific problem was. I am studying the developer program policies, but I haven’t figured out where I went wrong. I wrote another email to Google, I hope they will reveal the specific problem.
Update:
I got the answer: At this time, my team is unable to comment on your concern.
Glad you had your account back, but I got the feeling that every update can potentially cause a disaster. A developer can’t live with this fear all the time.
So it was by mistake
I will delete the links and buttons. Maybe it will be good. Or maybe I should make a whole new app. I do not know.
I was thinking on uploading the new wff without companoin app
So sad, my Account was terminated too. : (
I just received 2 emails.
First email, one of my last week uploaded watchface was suspended.
Second email, Account terminated. : (
Information on application package and reasons:
- Package name: - com.watchfacestudio.ml50
- Version - WatchFaceStudio - 1.6.9
From the email, issue found in
Version code 10000001.
This is watch face app.
Yes. This design is with companion app. But the companion is almost empty inside, just with 1 pic.
No link in the companion app.
Yesterday, google still review and release my new app with no issue, today my old app(last week) was suspended and account terminated.
I’m very sorry for you.
I hope you can get your account back like it already happened with Dadam and Win48.
@Jakia.Sultana
Do you have any updates from the Google Play Team?
I just submit my appeal. I really hope that I can get it back, this is my full time job.
I actually new here, almost 3 months in this group. I am happy to design wf and learn a lot of things in this forum. I seldom reply or ask question here due to my poor English.
But when I face a problem in my design, I always can find answer here in the preview msg.
Man…scary times! I am starting to dread my email notifications. I hope this can be resolved and we can know just a little shred of what is causing this so we don’t have the same things happen to us.
My first appeal was rejected. Write to them until they restore your account.
Thank you very much for your info. I will keep email them.
Just sharing.
This is my second suspended app.
For my first suspended app, at that time, I’m still very new in google play.
They reject my app due to “Long description” Issue. So I modified and resubmit.
Then they rejected again due to same issue, I modified and resubmit, after few time, that app get suspended. Actually all my “Long description” almost the same, I don’t why it rejected. I appeal, but fail.
I sincerely hope this time my appeal can success…
So you’re saying that your account was terminated due to something you said or didn’t say in your long description in your main store listing for the app??
Can something like a minor oversight of forgetting to mention a feature of a watch face or not being able to describe the features clearly enough warrant an account termination??
Maybe stupid question…but could the problem be the formating of the version code like 10000001 instead of 1.1 or similar, cause in all terminations they pointed that as an issue?
I mean that is for my first suspended app long time ago.
I total got 2 suspended app now.
But is your account terminated or not?
I just got my reply for google. MY appeal fail. : (
can you post your “long description”?
Yes, already terminated.
Long time again, I got one app suspended.
today I got second app suspended and account terminated.
I appeal, just received email, my appeal fail. : (
So sad, what should I do…